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Gateway Mall

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Latest Experiences

Trying to phone through to Gateway Woolworth. Took forever for switchboard to answer. Then took forever to get someone to answer from the men's clothing department. Eventually cut the call without getting through. Disaster Bad experience! Not Ayoba

This is where I buy clothes mostly for my 2 year old son. I absolutely love everything here. Bad experience! Not Ayoba

Received a Tissot watch from my wife which she bought at watches unlimited. A week later the battery was flat.I kept replacing the battery but it would stop after 2 days. I went to watches unlimited as the watch is still under gurantee. I was told it would take 4 weeks for the watch to be repaired. I went to watches unlimited today for an update and was told by a different sales person it takes 8 weeks for the watch to be repaired. " it takes the watch 2 weeks to reach Joburg", according to salws person. Do you send the watches for repairs by Donkey cart?Pathetic customer service for an expensive watch. I will not buy another watch from watches unlimited. Waste of time and waste of money. Why pay for something if it takes 2 months to repair? ..... Bad experience! Not Ayoba

  • Abdul
  • Points : 3
  • Reviews: 1
  • 23 Jul 2017

I am so disappointed as I bought a Fossil watch for my daughter. She then decided she would rather pick her own. 2 months down the line - still brand new in the box - receipt and guarantee still in tact. I was prepared to pay in for a watch that she liked - but they only gave me the no no nod. Not even willing to walk the extra mile. I would never eve return to the shop. No after sales consultation. Nothing!!!!! Good experience! now that's Ayoba

  • dmaritz
  • Points : 4
  • Reviews: 1
  • 14 Oct 2014

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