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Watches Unlimited Gateway Mall

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Received a Tissot watch from my wife which she bought at watches unlimited. A week later the battery was flat.I kept replacing the battery but it would stop after 2 days. I went to watches unlimited as the watch is still under gurantee. I was told it would take 4 weeks for the watch to be repaired. I went to watches unlimited today for an update and was told by a different sales person it takes 8 weeks for the watch to be repaired. " it takes the watch 2 weeks to reach Joburg", according to salws person. Do you send the watches for repairs by Donkey cart?Pathetic customer service for an expensive watch. I will not buy another watch from watches unlimited. Waste of time and waste of money. Why pay for something if it takes 2 months to repair? ..... Bad experience! Not Ayoba

  • Abdul
  • Points : 3
  • Reviews: 1
  • 01 Jan 0001
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I am so disappointed as I bought a Fossil watch for my daughter. She then decided she would rather pick her own. 2 months down the line - still brand new in the box - receipt and guarantee still in tact. I was prepared to pay in for a watch that she liked - but they only gave me the no no nod. Not even willing to walk the extra mile. I would never eve return to the shop. No after sales consultation. Nothing!!!!! Good experience! now that's Ayoba

  • dmaritz
  • Points : 4
  • Reviews: 1
  • 01 Jan 0001
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