I was at the Fourways Crossing Store on Saturday morning. I was at the front of the quew for 30 minutes. The staff there, were helping people that had left work for them to do and were comming back later. The staff had'nt done the work so they helped these people when the came to collect the work they had left to be done, the quew just had to stand and wait and wait and wait.No body was attending to the people in the quew. I think you shuld adopt a policy where people cannot leave work there to be done and collected later, You are losing a lot of walk in business as prople are just walking out, due to the complete lacke of service.