I went to Truworths at Wonder park (Pretora) yesterday 20/02/2019 to return my shoes, and to collect a right size that i bought online. they told me Office london people are not in the shop and they cant assist me. I was soo pissed because they kept on calling each other telling me i cant return my shoes(Manager said that).I took the one's i was there to collect and left the pair i wanted to return with them, because i feel if Truworths brought Office london in our lives why cant i exchange the items. "it raisis a concern". i hated their service and i expect the money to be returned back into my account. their attitude is uneceptable because i cant have 2 pairs of the same shoes. Can i please get aresponse on what to do going forward.
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