After calling TELKOM 8 !!! TIMES and getting several reference numbers it is not possible for Telkom to give customer service. On the 17.01.2017 I have reported that a telephone pole on our premises is leaning heavily against our electric fence, causing damage and false alarms. Even thought we were told that the matter has been escalated [whereto???? no one knows], and not one person at TELKOM bothered to call or to give feed-back. It is obvious that TELKOM has an "could not care" attitude. Even sending an email has proven of their inefficiency. When asking for a supervisor at one of their call centres they don't seem to know anyone. My only hope now is that anyone at TELKOM is reading the comments made on facebook - but yet have my doubts.